Command Your Operations.

Packaging locked (Documented Facts) for Designated Liaisons. Capture critical updates, normalize incident data, distribute perfect Shift Packets, and generate audit-ready exports—every time.

Initialize System Explore Capabilities

Core Capabilities

Everything you need to maintain operational clarity and compliance

Shift Packets

Automated, structured packets that capture critical updates and normalize incident data for seamless handoffs.

Audit Pack (Export Ready)

Generate structured, date-stamped records of case history, decision moments, and status transitions. Export Decision Packet PDFs and Case History (PDF or CSV) for compliance and review.

Decision Log

Track and document all critical decisions with rationale, timestamps, and ownership for complete audit trails.

What Changed Analysis

Automatically identify and highlight changes between shifts, ensuring nothing falls through the cracks.

ARTIFACTS

Three Core Deliverables

01

Shift Packet

BASELINE

A structured snapshot for handoff: status, risks, owners, next actions.

02

What Changed + Decision Log

TIME-STAMPED

Changes and decisions with short rationale and ownership tracking.

03

Activation Protocol

LIAISON AUTHORITY

How Alerts are activated, updated, and closed (Alert ON/OFF, All-Clear).

Operational Clarity, Instantly.

A proven system, pre-configured for impact. Skip the setup delays and start leading your response immediately.

Included in Foundation

  • Standard Shift Packet
  • What Changed Analysis
  • Decision Log & Export
  • Single Intake Path (Liaison)
  • 90-Day Enterprise Credit

Not in Foundation

  • Custom Integrations
  • Automated Dispatch
  • Multi-Dept Workflows
  • Automated Decision-Making
  • Custom Scoping
| CADENCE OPTIONS

Alert Levels & Frequency

ALERT LEVEL A – NORMAL

Normal (No Alert)

Frequency 1* / 24h
INCLUDED Included in Phase-0 and Phase-1
Mode
  • 1 update / 24h
  • Routine monitoring

Daily updates and status reports.

PHASE-0 & PHASE-1
ALERT LEVEL B – WATCH

Emergency Watch

Frequency ~Every 8 hours
ACTIVATION COST $250 — Half Day (≤12h)
$500 — Full Day (≤24h) Only billed when activated. No charge when inactive.
Mode
  • 3 updates / 24h
  • Enhanced monitoring

Enhanced monitoring and coordination (=3*/24⁠h).

PHASE-0 ELIGIBLE
ALERT LEVEL C – RED ALERT

High Alert

Frequency ~Every 3-4 hours
ACTIVATION COST $1,750 — Half Day (≤12h)
$3,500 — Full Day (≤24h) For active incident response and critical coordination.
Mode 24/7 active incident posture
  • Updates every 2–4h
  • 24/7 active incident mode
  • Real-time event logging

Critical incident management (=6-8*/24⁠h).

PHASE-1 REQUIRED
Activation only by designated Liaison (or authorized backup).

Foundation

$7,500 / Fixed

Phase-0 Install (Foundation)

Timeline:
Phase-0: 2–4 weeks (depending on onboarding queue)

Upon payment confirmation, system initialization begins within 24–48 hours.

Credit Rule: If you proceed to Enterprise within 90 days, this $7,500 is fully credited towards the Enterprise license.
Initialize System

Enterprise

$75,000 one-time license

Includes Year-1 maintenance. Enables High Alert (Level C) capability.

Phase-1 Install (Enterprise Scale)

WHAT THIS ENABLES
Phase-1 activates full operational capability, including:

- High Alert (Level C) eligibility
- Incident response coordination and escalation workflows
- Decision continuity across shifts and teams
- Full deployment of the Resilience operational model

High Alert activation is usage-based and billed separately (see Alert Levels above).
Timeline:
Phase-1: 6–10 weeks (scope dependent; scheduled after Phase-0 findings)

Maintenance: Year 1 included.
Year 2+ mandatory: $8,000 / year.

Includes Automation Workflows, RBAC, integrations, and audit-grade immutability features.

WHAT THIS ENABLES

Phase-1 activates full operational capability, including:

  • High Alert (Level C) eligibility
  • Incident response coordination and escalation workflows
  • Decision continuity across shifts and teams
  • Full deployment of the Resilience operational model

High Alert activation is usage-based and billed separately (see Alert Levels above).

Requires Foundation Completion
DECISION CONTINUITY

Across Shifts

01
Capture
LIAISON
INPUT
02
Normalize
RESILIENCE
ENGINE
03
Distribute
SHIFT PACKET

Designated Liaison (or backup) enters updates / changes / decisions

Organize, timestamp, and structure updates into consistent artifacts

Send to the right people with confirmations (Light in Phase-0; automated/escalation in Phase-1)

Supportive and complementary — does not replace existing IM systems or dispatch.

Common Questions

Is there a presale call?

No. Foundation is a standardized, productized offering, so it does not require pre-sale discovery. After purchase, we include a standard kickoff to confirm your liaison, cadence, and outputs.

what about Zoom?

Zoom/Teams is for delivery alignment, not selling. We include a standard 20-minute kickoff after purchase (and additional onboarding help as needed via email/tickets).

What support do I get?

Guided onboarding support via email/tickets to help your designated liaison set up. Foundation does not include custom engineering.

How is data handled?

Foundation operates independently and does not require integration into existing systems. We capture only what your liaison provides for shift continuity artifacts.

Can we pay by invoice / Net 30 / PO?

Yes. Government billing supported: Net 30 invoice, PO accepted. You may pay by ACH or card.

Can I save and finish signup later?

Yes. You can save progress and resume later; nothing is submitted until confirmation.

Who can activate or change alert status?

Only the designated liaison (or authorized backup). Activation and all-clear follow the Activation Protocol.

TEAM

Designated Liaisons

NR

Nick Romito

Resilience Liaison

Columbus, Ohio
+1 (614) 512-5675
nick.romito@mavensoft.com
PK

Paul Keller

Resilience Liaison

Beaverton, Oregon
503-801-7464
paul.keller@mavensoft.com
Dedicated Resilience lines. Activation authority aligned with designated liaison protocol.